We’ve streamlined our support chat experience! The floating support bubble has been replaced with an on-demand "Chat Support" option integrated directly into your Profile Dropdown menu.
✨ Key Features & Enhancements:
- 🎯 Zero Screen Clutter: Say goodbye to constant overlay bubbles. The support chat script preloads silently in the background and opens instantly only when you click "Chat Support".
- 📲 Full Mobile & Tablet Support: Previously desktop-only, support chat is now fully accessible across all mobile devices and screen sizes.
- 🔔 Smart Agent Reply Detection: If you minimize the chat and a support agent replies, the widget automatically reappears with an unread badge indicator so you never miss an answer.
- ⚡ Everywhere You Need It: Available on every page featuring the user profile menu—whether you are managing your classroom, adjusting settings, or on the home workspace.